Terms & Conditions


This web site is owned and operated by Extend-it Corp and is made available on the following terms and conditions. By using the web site you accept these terms and conditions, which shall be interpreted according to the laws of Canada.


Data Protection

Extend-it’s use of personal information supplied by you when you use this web site is governed by our privacy policy.


Limitation of Liability

Extend-it excludes all warranties, express or implied relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose. Extend-it shall not be liable for any loss or damage suffered as the result of the use of this website.


Terms and Conditions

It is the responsibility of the salon/client to ensure complete customer satisfaction to all Extend-it products.

Extend-it Corp provides most of our products directly to our distributors, who are then responsible for delivering the products to respective salons. If you have issues with a product or shipment, contact your distributor first.

Extend-it Corp may use a number of qualified carriers. We cannot guarantee the performance of these said carriers and as a result are not held liable for lost, late or damaged packages. Should you encounter one of these situations or one similar, please call 1.877.9.EXTEND (939.8363) and a customer service representative will be happy to assist you.

All orders received before 2:00 p.m. EST will ship the same business day. Orders received after 2:00 p.m. EST will ship the following business day. Please note that business days refer to Monday to Friday and exclude holidays. We highly recommend that you schedule appointments at least 4 to 5 days ahead to allow time for the chosen carrier to complete the pick-up and delivery of your product.


Color on the Internet

Color monitors display colors differently depending on size, resolution, brand, etc. If you have concerns about specific colors, please email or call our customer service department. We offer a color ring that has all of our colors and are exactly the same as the hair you purchase from us.



Extend-it Corp. does not endorse the resale of its products on internet retail sites and as a result cannot be held responsible for goods purchased from these sites.

Extend-it Corp. will not be held responsible for any damages caused to the client's hair during and/or after the application process. All stylists and consumers agree to use Extend-it products at their own risk.

We may take legal action if necessary against any individuals or entities using the Extend-it name, logos or script taken from its websites or promotional material.

To obtain the rights to publish our logos or names on websites, magazines or other related articles please contact info@extendithair.com